Unable to connect EOS M50 Mark II to smart phone

[BKUK]

Hi there, 

I just got Canon EOS M50 Mark II, but unable to connect to smart phone/ laptop. Following instructions on website but whenever I click connect on camera to wifi, it keeps showing on screen “search for access points” which takes forever but doesn’t connect to anything. 
 

What went wrong…..  please help? Thank you 🙏🏻  
 

 

[admin]

Use a physical cable, wifi is not supported.

[s3igell]

Several newer Canon and Nikon Cameras have WiFi features.  However, neither manufacturer has yet provided documented support for WiFi Connectivity through their published SDK's - meaning BYE/BYN have no documented way to use a WiFi Connection.

That being said, you can search the Forum Archives for Threads posted by other Users who have found tricks to allow them to use WiFi Connectivity - usually by initiating Connectivity with the EOS Utility before terminating that App and starting BYE.  The downside is that, if for any reason the WiFi Connection fails for even an instant then BYE is locked from proceeding and the Imaging Session usually needs to be restarted manually.

However, as Admin has stated:  BYE/BYN does not officially support WiFi Connectivity, nor offer Debugging Support, nor assure any level of Functionality.

[astroman133]

As others have said, BYE uses the Canon EOS Software Development Kit (SDK) to control your camera. The EOS SDK and BYE are Windows only software, so will not work with an Android or iOS smartphone. On your PC desktop/laptop you need a wired USB cable and you need to turn WiFi off in the camera.

[BKUK]

10 hours ago, s3igell said:

Several newer Canon and Nikon Cameras have WiFi features.  However, neither manufacturer has yet provided documented support for WiFi Connectivity through their published SDK's - meaning BYE/BYN have no documented way to use a WiFi Connection.

That being said, you can search the Forum Archives for Threads posted by other Users who have found tricks to allow them to use WiFi Connectivity - usually by initiating Connectivity with the EOS Utility before terminating that App and starting BYE.  The downside is that, if for any reason the WiFi Connection fails for even an instant then BYE is locked from proceeding and the Imaging Session usually needs to be restarted manually.

However, as Admin has stated:  BYE/BYN does not officially support WiFi Connectivity, nor offer Debugging Support, nor assure any level of Functionality.

 

19 hours ago, admin said:

Use a physical cable, wifi is not supported.

Thank you so much Admin, S3igell 

[BKUK]

9 hours ago, astroman133 said:

As others have said, BYE uses the Canon EOS Software Development Kit (SDK) to control your camera. The EOS SDK and BYE are Windows only software, so will not work with an Android or iOS smartphone. On your PC desktop/laptop you need a wired USB cable and you need to turn WiFi off in the camera.

Thank you so much