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  2. Thank you for your response but the issue has happily been resolved. Best regards, John
  3. chrisd, Blame the cheaters who forced the BYE developers to take this step to protect their intellectual property. The purpose for the 30-day trial is to give you a chance to make sure that it can control your camera as you expect, and to verify that the program works as advertised for the features that you intend to use. The vast majority of the features can be tested during the day while you are at home, in the house at the kitchen table. This will give you enough information to decide whether BYE has a place in your imaging toolkit. Once you purchase a permanent license the software will no longer use the Internet for license validation.
  4. Today
  5. I would never even contemplate fiddling the computer date. Have never experienced any software that requires this for a 30 day trial. Oh well, there it is.
  6. I make no excuse for this, it is by design and I can assure it was thought of. 30-day with time out facility without internet... NO! You can thank all those that were changing their computer date to circumvent this... as a result the time check is done against the server each time. Trial keys need Internet. Purchase keys do not require internet. As an alternative you can start BYE in your house before going outside.
  7. Does Windows see the camera with either cable in Device Manager?
  8. I've recently downloaded a trial version of Backyard EOS (the latest one, 3.2 I think). I have however a criticism of this trial which perhaps the makers haven't thought of. The trial version cannot be opened unless my laptop is connected to the internet, in order to "validate" my account identity. Since I need to obviously be outdoors with my telescope, camera and laptop, this means trying to access the internet-router remotely. I live in England, in a property with stone-walls that are over eighteen inches thick; it is just not possible to wifi through thick walls; and neither is it practical to run a forty-foot long USB cable from the laptop to the dining-room where my main computer and router live. I don't use smartphones either, so tethering isn't an option. Could not the trial version have been built simply by encoding with a 30-day timeout facility, rather than the online validation requirement? My laptop was purchased second-hand solely for the purpose of astrophotography, it wasn't planned for connecting it to the internet....I tend to download programs to my main PC and then transfer them to the laptop. As things are, I now have to connect it to online, in order to validate, to open the program.....and then take the laptop outdoors. If the program should happen to close out, I then have to repeat the whole thing again. I hope this is not a feature of the full-paid program because if it is, I won't be buying.
  9. Hi, My D7500 used to connect to Backyard Nikon without any issues by using the 24" USB cable that came with the camera. I bought a longer 1.5 meter cable to make imaging easier through a telescope but the D7500 could not connect with the cable. I then reinstalled the shorter original cable that came with the camera but the camera no longer connects to Backyard Nikon even after I repeatedly turn off both the camera and Backyard Nikon then try to reconnect them. I look forward to your suggestions. John
  10. I found it here --> https://sourceforge.net/projects/astap-program/files/star_databases/ Look for G17_star_database_mag17_astap.exe. It is the eighth entry after Parent folder.
  11. Just signed up and downloaded BYNikon 2.1. App + 1st astap program downloaded and installed OK, but Sourceforge sez G17 star databased installer not available. Is there a workaround? Thx
  12. admin

    lost my code key

    No really possible since keys purchased from 2015 onward are stored here on the website available 24/7. Go to "Purchases -> Orders" and just like magic your key is there
  13. Yesterday
  14. If you are logged onto this site with the same username that you used when you purchased the license, then scroll to the top of this page and click on My Purchases to see your licenses. Then copy and paste the permanent, paid, license into the validation dialog of BYE.
  15. i recently bought a premium backyaedeos installed it on my laptop then the laptop died a smokey death , replaced my laptop but now i dont have the licience key anymore. how do i recover it since the contact us emails dont get monitored or answered, or am i out the money i paid less than a month ago
  16. The coupon includes the dashes. What do I need? You need your 5-line BackyardEOS 3.0.x license key. Your coupon code is the first 25 characters of your 5-line BackyardEOS 3.0.x license key, including dashes. It looks something like this QS3ER-5RTE4-WE3GR-3RG65-9. What do I do? Sign-in or create an account if not already done. Go to our store and add BackyardEOS Classic Edition in your cart and proceed to checkout. Enter your coupon code on the checkout page. Your new activation key will be issued ONLINE immediately once the transaction is complete. Download, install, enjoy! What if I want Premium Edition instead? Just add the Premium Edition in your cart instead of the Classic Edition and use the same coupon. You will have to pay the cost difference.
  17. If you have not previously used your 3.0 license to get a 3.1 license, then your email address on this web site would not be the problem, because this web site did not exist when you purchased a 3.0 license. If you already have a 3.1 license it will be shown on the My Purchases tab at the top of this page. Otherwise, Guylain will have to help with sorting out licensing issues. All I can say is to carefully follow the process.
  18. astroman I followed the instructions I copied and pasted the 5 blocks of 5 without spaces or the dashes is it possibly because of my license being linked to my old email address not the one I'm logged into just now ??
  19. Many people have successfully used the published procedure to upgrade their license. Please carefully re-read the instructions and enter the requested portion of your 3.0 license key as your coupon code.
  20. tried installing V3 again to a new folder same error
  21. thanks tried that but I get this message That is not a valid coupon code.
  22. this looks like a .net config file issue. Re-install in a separate folder and see if this fixes the issue.
  23. BYE 3.0.3 is very old. I have not used it for several years so recalling errors that I and others encountered with it is difficult. If your camera is in the list of models that are supported by BYE 3.2 then I strongly recommend that you upgrade to this latest version. This means that you need to use your old 3.0.x license key to get a new, free single line key. Scroll to the bottom of this page and click on "Upgrade instructions" under BackyardEOS. Your new license key will be immediately available under the My Purchases tab at the top of this page once you have logged on with the username that you used to perform the upgrade. Then download BYE 3.2.0 and install it, when you launch the new BYE it will prompt you to enter your new license key and Identifier (username) into the validation dialog. In order to enter the license key into the validation dialog you recommend that you use Copy/Paste rather than manually typing the key into BYE. When you swipe across the key to select it, be sure that you highlight only the letters and numbers of the key and NOT any leading or trailing spaces.
  24. when I try to launch BYEOS I get the error message seen below even reinstalling it I get the same message I tried to install ver 3.1 but my license key is too short also the licensed to Email addy is my old one so can't access my purchase history for it can anyone help thanks in advance John
  25. It appears that the ASCOM.DSLR project has gone through some changes - including a new Developer. https://www.cloudynights.com/topic/707662-ascomdslr-ascom-driver-for-dslr-cameras-canon-nikon-pentax-sony/
  26. I'm evaluating trial of version 3.2.0 against a competitor app. BYE costs 3 times more but I acknowledge it has a better crafted UI. However, I'm facing a blocking problem. After connecting my mount, I can only issue a single slew command, either RA or DEC. After that, the mount motion control stops working. The mount control works ok in EQMOD app and in the competing app.
  27. I'm not associated at all with this project, I have no clue about its status.
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