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admin last won the day on September 26

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    Ottawa, CANADA

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  1. The short answer is no, it is not supported XP.
  2. What do you mean by HANG? Do you have the 3rd party TCP enabled in BYE? Does the port number in ModelCreator matches the one specified in BYE? Is the the camera set to B or M?
  3. admin


    you add it to your cart and proceed to check out.
  4. admin

    Live view

    Good question... the only answer is that software can not manufacture features the camera does not have/support. The 350D does not have live view so as a result BYE can not offer that feature.
  5. admin

    Licence Fault Error

    to be on the safe side, I just cancelled your key. Go ahead and add it again in your cart an proceed to checkout for a second 30-day trial key.
  6. admin

    Licence Fault Error

    Looking at the server it looks like you don't have access to write into your registry.
  7. The instructions above ARE for someone that is upgrading from 1.x or 2.x <=== this is not your case. You already have a 3.1 Classic Edition. You need to select the LAST OPTION (as per my previous post) ==> How-to upgrade from BackyardEOS 3.1.x Classic Edition to BackyardEOS 3.1.x Premium Edition? <== Regards,
  8. Wait? What? The direct does not say this at all when upgrading from classic to premium. Please read again, you have everything you need to upgrade. Select the last option... the coupon is there https://www.otelescope.com/byeupgrade.html/
  9. THERE IS NO AUTOMATIC DELAY between exposures. Sorry for the caps, I just want this to be clear right from the get go. BYN will take pictures back to back, the only time in between is the actual download process and this depends one your physical connection. If the delay is of equal time then you have LENR enabled despite claiming you have it turned off.
  10. admin

    identifier error

    glad you figured it out.
  11. You're going to have to provide more info. Version for the software, full number? Where is your download folder? Is this planetary recording or still images? If planetary, AVI of JPG? etc...
  12. admin

    trial period

    Sure, I just archived your first trial. Go ahead and add it again in your cart for a second 30-day trial key. Regards,
  13. Would this be from live view images (frame&focus) or still images from the image capture mode?
  14. You're going to have to be more specific. This is way too broad. Are you taking BULB image? Is the camera dial set to BULB? etc... be specific otherwise we can't offer meaningful help
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