Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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dedodson@charter.net
I restored my laptop and reinstalled BackyardEOS 3.2.2 , i am new to it but been using it since this summer and worked great before i restored my computer and reinstalled,, everything works the same except AVI video not saving along with the jpegs in planetary. i use a Canon 2000D (T7) . ideleted all my log files so i could have one for my test shot which i have included,, I i have had my telescope only since April 2021 and only tried taking images since i discovered Backyard EOS so i am just starting to learn. Thank you for any response ,, Ialso seen in the forum a suggestion to download VirtualDub and extract into the BackyardTEMP folder which I did try. i do have another comment somewhere in the forum so i apoligize for repeating myself, still finding my way around my new hobby,, Old, Slow ,Just Retired
logfile-[20211213-20h12m00s141]-[7360]-2021-12-13.txt
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admin
Go to the folder where you installed BackyardEOS. Run "BinaryRivers.AviEncoderProviders.Bytescout.UnRegister.exe" Then run "BinaryRivers.AviEncoderProviders.Bytescout.Register.exe". Tha
s3igell
Next steps would generally need a new Post - most likely on a different forum dedicated to AP Imaging instead of BYE/BYN Support. CloudyNights.com is where I'd recommend... However, your best st
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