Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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jakimo
hi, I Installed the trial version of Backyard for EOS today. Looked at it for a few minutes, connected my brand new 90D successfully and the camera just went dead... Any ideas? Anybody had that kind of experience?
Jack
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admin
Did you purchase the camera from a store with warranty? If it's under warranty, that would be my first stop since you purchased it only a few weeks ago.
astroman133
BYE uses the Canon EOS Software Development Kit, a Canon-provided software library, for all communications with the camera. So, while your issue is likely due to infant mortality of the new camera, if
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