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BY Nikon not connecting to my Nikon D850


dtlocke
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Hi, trying to get Backyard Nikon to talk to my D850.  Version 2.1.2 - Premioum Edition::1502.  Error is below.  My camera is showing up in Windows as a Portable Device and there isn't anything obviously wrong with the drivers.    Help!

...And yes, I have tried all the recommended trouble shooting steps like 3 times...

19:42:21  Attempting to connect camera...

19:43:40  Nikon/D850 drivers initialized.

19:43:48  Camera Not Found!  Make sure it's connected to the PC and turned ON :)

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According to the Supported Cameras table for BYN, the D850 is supported and has been confirmed to work with BYN either by the BYN developers or other users.

You are using a purchased license. Has BYN ever worked with your camera? Not sure why you would purchase a license without first verifying that it will work.

  1. Make sure that the camera's memory card is empty or nearly empty.
  2. Make sure that no other applications are connected to the camera.
  3. Use a short cable that is known to be good.
  4. Do other applications work with the camera?
  5. Try uninstalling BYN and installing it to a different folder.
  6. Make sure that the camera's shooting mode is Manual or BULB before trying to connect.
  7. Try a factory reset on the camera.
  8. If you have updated the camera's firmware, then you may need to update to the latest release of BYN 2.1.3 RC.

Let us know how you make out.

Please be specific in your problem report. "I tried everything and nothing works" is too vague. By telling us what you have tried that doesn't work we can suggest other remedies that you may not have thought of.

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