Support EOS Ra?

[astro54]

I rented an EOS Ra. I tried to connect the camera to BackyardEOS v3.2, but I got a buzzing sound (similar to the sound when electronics get fried), and the program reported "unsupported camera".  Initially, I was really concerned if I didn't just fry the USB port.  I chose the proper driver (i.e., after 2008) so it should have worked.  Afterwards, I used Canon's EOS Utility with the EOS Ra, and it worked fine.   I also tried my EOS R in the BackyardEOS program, and it worked too.  Is there something I need to do in order to get an EOS Ra to work?

I just noticed there is a new version.  I will install this version.  I purchased an EOS Ra, but I'm a little afraid to try it since the buzzing sound is quite scary, especially when you're talking about a $2500 camera.

Wade

[s3igell]

We assume that the Buzzing Sound is coming from your Laptop Speaker and NOT from the Camera??

The Canon Ra is listed as supported (in the Supported Cameras page), and is the subject of numerous Threads in this Forum.

At this time, the only ongoing Suooprt Question regarding the Ra is whether 5x LiveView can be enabled for Planetary Video Imaging.

[admin]

The buzzing sound is a BYE sound, nothing to it, it's just a .wav file.

This EOS R/Ra are supported.  I tested it personally with about 18 months ago when I added support to both these models.

Make sure WIFI is disabled and make sure EOS Utility is not connecting to the camera first.

Also, can you confirm Windows actually sees the camera in Windows Device Manager?

[astro54]

Thanks!  It's good to know that the sound is coming from the laptop speaker.  I'm not sure why it sounds to me like "frying electronics".  I tend to have the Surface Pro/Camera quite close so it just appears to be coming from the camera.

The next clear night I'll test it with my EOS Ra.  I'll make sure Windows actually sees the camera.  The EOS Utility does automatically come up first, but I close it before opening BackyardEOS.

Wade

[astroman133]

You need to be sure that the EOS Utility is not being launched and connecting to the camera when Windows first recognizes the device. This will prevent BYE from being able to connect. I believe that there is a setting in the EOS Utility's configuration that controls this.

[s3igell]

8 hours ago, astro54 said:

The next clear night I'll test it with my EOS Ra.

Suggestion:  Test it at your Desk or Kitchen Table.  Don't waste a Clear Night on any potential Connection or Configuration Issues.  Work them out when you have the leisure and access to the Internet.  Then, be assured that you are READY for that "Precious" Clear Night when it comes...