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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Error during activation on wine


L_Innominato

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Hello, I'm trying to use backyard eos with wine on ubuntu 20.04. It installs without errors, but when it comes to the activations it gives me an error:" Value cannot be null. Parameter name: ptr".

Bye version is 3.2.0. I'm wondering if it there's a solution other than running the program into a vm(which works just fine, but i'd love to use it directly on linux)

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If you get an error it is probably because you are not entering your key/identifier correctly.  This is 99.9% of the case where someone reports a key validation error.
 
Do not key in your key/identifier manually as this can easily lead to typographical errors.  The letter O looks deceivingly similar to the number 0 and the letter I like the number 1.
 
Always use cut&paste directly from the website "My Purchases -> Orders" to prevent any and all keying errors.
 
Regards,
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