Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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john.hicks2@ntlworld.com
Unable to connect Canon 80D to BYE. My laptop is running Windows 10 64bit and recognises the camera and with latest drivers installed.
The following is exact log details (from top left BYE) when trying to connect:
Attempting to connect camera
DEVICEINFO DESCRIPTION IS Canon EOS 80D
DEVICEINFO NUMBER is 3470492101
YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
Generic model 153 assumed!
Previously using a Canon 60D not sure if this has any significance?
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