Nikon D5500 Firmware Update Doesn't connect

[Professoran@gmail.co]

I was using this and it was connecting but I was having issues.

 

I updated the firmware to C.V.1.01 and it is no longer connecting. 

 

Attached are log files.

 

The computer is Windows 7. I've tried Vista compatibility mode and this doesn't help.

 

Using a freshly formatted SD card.

logfile-20160126-21h56m18s601-backgroundworker-3432-2016-01-26.txt

[Professoran@gmail.co]

Hey Guy:

 

I tested the new update and this issue appears to be resolved.

 

At least it is connecting which it wasn't before this release.

 

I'll let you know if there are any issues.

 

Thank you for your hard work on this update!

[admin]

Thank you for reporting back.

 

From the looks of it, it seems like Nikon has resolve quit a few connection issues with this new SDK release.  So far I have had 100% positive result with BYN 1.0.5.

 

Regards,

[Gasman]

Thanks Prof for the update on the D5500 firmware/BYN relationship ;-). I`ll be interested to see if you find any other problems with it . BTW just been on the Nikon website and noticed the firmware 1.01 dated 2016/01/27 can`t see a later one ?.

regards

Steve

[admin]

Hi,

 

That is the background worker log file, nothing in there relevant to camera issues.  I need the other log files.

 

However, connection issue is almost never BYN/software related.  In most cases it is a Windows/Nikon driver issue. 

 

Does Windows see the camera after the firmware upgrade?

[Professoran@gmail.co]

Yes it does. It opens the transfer utility when plugged in. 

 

See attached photos which show the D5500 plugged in and the BYN error messages.

 

Which log files would be the most helpful to you?

 

This firmware causes even Nikon's own Camera Control Pro 2 to need an update to connect.

 

I wish I had of noticed this before updating the firmware which is just a few days old.

 

Obviously I am hoping this can be fixed with minimal fuss, but there might be an issue.

 

From the website:  http://downloadcenter.nikonimglib.com/en/download/fw/176.html

 

 

• Once this firmware is installed, the Windows edition of Camera Control Pro 2 versions 2.22.0 and earlier will no longer be able to detect the camera. Upgrade to version 2.23.0 or later.

 

Photos (2).zip

[admin]

That is the issue then.  Nikon changed something for the new firmware for sure.  

 

Let me look in the Nikon development center to see if they have updated the SDK for the new firmware.  If they have there is a chance I can do something, if not I won't be able to do anything until they do.  I'm dependent on their SDK to connect and it all depends on what to make available in the SDK.

 

You should be able to downgrade the firmware though.

 

Regards,

[Professoran@gmail.co]

I called them twice on this and no there is no way to revert to the earlier firmware. 

 

I was able to use the wmu android app after reinstalling the android app.

 

I tried reinstalling the BYN app and no luck.

[admin]

Hi,

 

Nikon has released new SDK files in December.

 

Please download these 2 files and copy them in BackyardNIKON install folder "..\nikon\type0016\".  Let me know if it works.

 

https://www.dropbox.com/sh/abqv8oh8fho82dm/AACcGOvY2GYv-TDoSxoWUW_Ca?dl=0

 

Regards,

[Professoran@gmail.co]

I appreciate your prompt response. I'll try this in the next day or two.

[Professoran@gmail.co]

Still not connecting. Tried reinstalling BYN after coping the files no go.

[admin]

Still not connecting. Tried reinstalling BYN after coping the files no go.

 

 

 

I'm not sure what to do next.

 

Have you downloaded the new Nikon Camera Control Pro 2?  Does it work with it?

[s3igell]

Still not connecting. Tried reinstalling BYN after coping the files no go.

Would you not want to do those two steps in the reversed order??  If you are Reinstalling BYN, then it would stand that the Installer would Overwrite the "Test Version" of the SDK Files.

[admin]

Would you not want to do those two steps in the reversed order??  If you are Reinstalling BYN, then it would stand that the Installer would Overwrite the "Test Version" of the SDK Files.

 

Good catch.  You need to copy the files AFTER, not before a reinstall.

[Professoran@gmail.co]

Tried it. That is reinstall THEN copying the files. Still doesn't work.  

[admin]

Have you downloaded the new Nikon Camera Control Pro 2?  Does it work with it?

[Riccardo.Sordo]

hI!

 

I join this problem . But with the program DigiCamControl the DSRL works .

[admin]

 

hI!

 

I join this problem . But with the program DigiCamControl the DSRL works .

 

 

DigiCamControl does NOT use the Nikon SDK, it uses PTP protocol.  If there is a menu option on your camera for communication make sure it is not set to PTP.

 

Regards,

[admin]

 

hI!

 

I join this problem . But with the program DigiCamControl the DSRL works .

 

 

Please be more specific.  Do you have a D5500 and did you upgrade the firmware?

[Professoran@gmail.co]

No I haven't tried it because I don't think it is worth 180 bucks to try it as I will only use computer control  for astrophotography. 

 

On the website as I mentioned above Nikon CC2 requires an update to work with this firmware.

 

I have also noted that DCC (DigiCamCtrl)  works for me as well.

[admin]

Does the D5500 has a communication menu?  If yes is it set on PTP?  If yes try the other settings.

[Professoran@gmail.co]

Yeah I checked the menu and I don't see a communication setting. 

 

This website seems to confirm that there is no communication setting on the D5500:

 

https://support.apple.com/en-us/HT202063

[s3igell]

There isn't a Nikon Support site with the Nikon D5500 User Manual??

 

"No Setting Required" for Apple "Aperture 3" isn't all that "Authoritative" regarding Tethering using the Nikon SDK - especially since the Aperture 3 settings for many of the other Cameras specifically require setting to "PTP mode" which is what we are saying will defeat the Nikon SDK Tethering Connection.

[Professoran@gmail.co]

Right. Not authoritative perhaps but nevertheless true in this case. 

[Professoran@gmail.co]

I confirmed in the manual there is not setting for communication protocols.

[astroman133]

You may be out of luck until Nikon releases an updated SDK.  There is nothing that Guylain can do if the SDK will not talk to the camera.

[Professoran@gmail.co]

Understood. Glad you guys have a 30 day trial. Please update this thread when it is fixed.

[admin]

Understood. Glad you guys have a 30 day trial. Please update this thread when it is fixed.

 

Sure, no problem.  If I get any updated sdk from Nikon I will let you have another 30-day trial for sure for testing.

 

Thank you

[matthew.lees]

Hi, same problem here, new D5500 and trying your software but will not connect to the camera.  

[astroman133]

Perhaps not the same problem.  You should start another thread.  This thread is about an after-market firmware upgrade that has apparently caused a camera that was connecting to not connect.

 

There may be other reasons that your D5500 will not connect like other software that you have installed, or whether your PC was upgraded to Windows 10 that may be causing your issue.

[admin]

As Rick said you should probably start a new thread.  

 

You should also tell us what firmware version you have on your D5500.  If you did NOT upgrade firmware then this is NOT the same problem... so a new thread would help to have a conversation aiming at solving your specific issue rather than convoluting this already complex thread.

 

Thank you