Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Hattl
Hello together,
I do not get it to connect with BYE to my new Canon 6D.
I am running Win 7, 64bit. According the compatibility list this should work.
After connecting the camera by LAN cable the EOS 6D is shown in the Windows Device Manager under USB devices (working correctly).
EOS Utility is NOT running. I even uninstalled EOS Utility and restarted the Computer - also without success.
On the other hand the Software "qDSLRDashboard" can connect to the camera. (note: i do not to connect BYE to the 6D while qDSLRDashboard is running).
I have searched for a specific Driver on the Canon pages - but there is stated that the camera does not need a specifc driver. But after the Installation of qDSLRDashboard I was told to install a WINUSB driver.
I have following Information from the Device Manager
Driver Provider: libusb.info
Driver Date: 18.06.2013
Driver Version: 6.1.7600.16385
In driver Details following Information are shown:
Driver files:
c:\Windows\system32\DRIVERS\winusb.sys
c:\Windows\system32\WdfCoInstaller01011.dll
c:\Windows\system32\WinUSBCoInstaller2.dll
Provider: Microsoft Corporation
File Version: 6.1.760.17514 (win7sp1_rtm.10119-1850)
Any idea what is going wrong?
Thanks in advance for your Support and best regards
Reinhard
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