Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

Software Update Assistance


CHATCHER
 Share

Question

Hi there,

I am trying to update my software from 3.1.18 to the current 3.2.1 version.  I downloaded the new software and it created another shortcut on my desktop.  Is there a way to just update the existing software without duplicating the entire thing?  Also, it is requesting a validation key which I cannot find.  Is there a way around this or am I just doing it wrong?  It would be nice if the software automatically checked for updates like PHD2.  

Thank you!

Link to comment
Share on other sites

  • Answers 3
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

3 answers to this question

Recommended Posts

  • 0

Key code??? do you mean your BYE license key? It is available on the web site under My Purchases | Orders from the menu bar at the top of the page after you log in.

If you install to the default folder, the new version will replace the old version. It should also pick up the old license key. However, it is sometimes useful to install a new version while keeping the old version, especially if the new version is a beta and you want to be able to go back without doing a re-install.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use