Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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catherineryanhyde
Hi. I was using Backyard Nikon without issues for about a month. The version is 2.0.11, premium, and my camera is the D810A. Now it works well sometimes, but about every fourth time the program freezes. I usually realize something is amiss when I click on Frame & Focus. Both that button and the imaging button seem to be highlighted at once, and it never clicks over to Frame & Focus. At that point there's no getting out of it--clicking the X to close the program does nothing. It's completely frozen. Yesterday I restarted the computer and tried using the second camera option (version 2.0.11, premium, but with the numbers 1502 after it) and everything was fine. This morning both are working flawlessly. But I never know when I'm headed into a freeze. Is there an action I'm taking that's causing this problem? Would reinstalling Backyard Nikon help? Any thoughts would be appreciated.
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astroman133
You could upgrade to BYN v2.1. There were numerous new features, improvements, and fixes.
admin
This is a odd behavior for sure to have both Imaging and Frame&Focus lit at the same time, it would indicate an in-software event timing issue, probably caused by a slow computer of other computer
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