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Support for Canon EOS R5


adamrb@gmail.com
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With it just being released, I knew support would be a long shot, but I'd love to try Backyard EOS with my new Canon R5.

 

21:08:26  Licensed to adamrb@gmail.com
21:08:26  BackyardEOS 3.2.0 Trial Edition
21:10:00  Attempting to connect camera...
21:10:00  Canon drivers 'Canon\' initialized.
21:10:00  DEVICEINFO DESCRIPTION IS Canon EOS R5
21:10:00  DEVICEINFO NUMBER IS 2971957786.
21:10:00  YOUR *REAL* MODEL NUMBER IS 2147484705(80000421)
21:10:00  YOUR camera is not currently supported by the Canon SDK available at the time of this software release.
21:10:00  Camera Not Found!  Make sure it's connected to the PC and turned ON :)

 

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That is the version of the SDK version 13.12.31.0 that was released on June 30th) that is included with BYE 3.2.0, but the developers need to use the information (Device Information and model number) from your original post to identify the camera model in BYE so that they can behave appropriately for those properties and commands that differ from model to model.

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Is it normal for the viewfinder and screen to turn off when switching to planetary mode?

When this happens, I'm not able to control the camera directly, so I'm unable to go into zoom (which is 6x on the R5) or the shooting modes on the camera.  If I do this before hooking up USB for BackyardEOS, it seems to work, but I have to remember to do that beforehand.

Also, the application seems to lock up/crash if I disconnect the camera manually.  Not sure if this is typical behavior or not.

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19 minutes ago, adamrb@gmail.com said:

Is it normal for the viewfinder and screen to turn off when switching to planetary mode?

When this happens, I'm not able to control the camera directly, so I'm unable to go into zoom (which is 6x on the R5) or the shooting modes on the camera.  If I do this before hooking up USB for BackyardEOS, it seems to work, but I have to remember to do that beforehand.

Also, the application seems to lock up/crash if I disconnect the camera manually.  Not sure if this is typical behavior or not.

When the camera is tethered to a computer the computer has control.  Some model will let you access the camera an others not. 

Explain what you mean by disconnect?  Are you physically remove the the usb cable (or turning off the camera) while BYE is still connected to the camera?  You need to disconnect BYE from the camera using the disconnect button in BYE first.

Regards,

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I don't understand what you asked. The 5X zoom is not Auto or Manual. You either select 5X zoom or 1X zoom from the BYE user interface. You should read page 80 in the BYE user manual about the 5X button.

With my T5i I can change the rotary dial on the camera to change the shooting mode from Manual to Program, while BYE is connected. However, I have never had a need to do this. I always operate the camera in Manual mode when using BYE. I am unsure of how to do it with your camera if the shooting mode is only accessible from the LCD screen, which is disabled BYE is connected with the camera. Not sure if that is what you were asking, but I hope  that it helps.

AFAIK, turning the LCD screen off is not something that BYE is doing. That is being controlled by the camera. Perhaps there is a setting in the camera that controls this capability.

 

 

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18 minutes ago, astroman133 said:

I don't understand what you asked. The 5X zoom is not Auto or Manual. You either select 5X zoom or 1X zoom from the BYE user interface. You should read page 80 in the BYE user manual about the 5X button.

With my T5i I can change the rotary dial on the camera to change the shooting mode from Manual to Program, while BYE is connected. However, I have never had a need to do this. I always operate the camera in Manual mode when using BYE. I am unsure of how to do it with your camera if the shooting mode is only accessible from the LCD screen, which is disabled BYE is connected with the camera. Not sure if that is what you were asking, but I hope  that it helps.

AFAIK, turning the LCD screen off is not something that BYE is doing. That is being controlled by the camera. Perhaps there is a setting in the camera that controls this capability.

 

 

The 5x button doesn't exist in my interface for BYE.  The mode dial is digital on the R5 (press Mode, pulls up a menu, scroll to M click Set), instead of a rotary dial like other Canons.  The screen turning off seems to be done by BYE since EOS Utility doesn't do this by default.

BackyardEOS.PNG

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Also, in case my tone isn't clear from these posts, I'm in no way faulting BYE for any of this, just documenting my experience. :)

The R5 is a whole new camera and likely much different to develop for than a standard DSLR.  I'm happy to be the guinea pig and I'm always open to the possibility that my inexperience with BYE and this camera is the root of a problem.

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No issue with your tone in your post, no worries there at my end.

I'll enable the 5x button for the R5.... I did not enable it because all other mirrorless I have tried... R and RP... do not have a 5x zoom... not even in EOS Utility.  The R5 seems to have it.

 

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9 hours ago, joblktele said:

Hi,

I just tried it and the 5x does work, the only issue is now it only stays in 5x mode for a few seconds then reverts back to regular 1x, so I don't think I can use that to take any images? Is there a setting I'm missing for this?

 

Send me the log file.
 
 

 

 
 
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  • I cannot get the Canon EOS R5 to take an image.  It seems to let me see live view. Here is the log. 
  • 22:58:21  Licensed to jmccul
    22:58:21  BackyardEOS 3.2.2 Premium Edition
    22:58:31  Attempting to connect camera...
    22:58:32  Canon drivers 'Canon\' initialized.
    22:58:33  EOS-R5 CONNECTED!
    22:58:40  Imaging session started.
    22:58:42  Capture Error: General camera error.
    22:58:42  Imaging session cancelled
    22:58:42  ERROR 36107 : EDSDK.EdsSendCommand(cameraRef, 4, 65539) 
    22:58:43  Imaging session cancelled
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9 hours ago, jmccul said:
  • I cannot get the Canon EOS R5 to take an image.  It seems to let me see live view. Here is the log. 
  • 22:58:21  Licensed to jmccul
    22:58:21  BackyardEOS 3.2.2 Premium Edition
    22:58:31  Attempting to connect camera...
    22:58:32  Canon drivers 'Canon\' initialized.
    22:58:33  EOS-R5 CONNECTED!
    22:58:40  Imaging session started.
    22:58:42  Capture Error: General camera error.
    22:58:42  Imaging session cancelled
    22:58:42  ERROR 36107 : EDSDK.EdsSendCommand(cameraRef, 4, 65539) 
    22:58:43  Imaging session cancelled

That is NOT the log file.  Please follow the instruction above no how to submit the full log file.

Regards,

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