In some case when reporting issues we may request that your send us the log files.
These log files are filed with valuable information for us to use and digest when looking into your reported issue.
1) Open Windows explorer and navigate to "My Pictures\BackyardTEMP\logs"
2) Please be selective and send only the log files dated when you had your issue; this will be more efficient and will prevent us from having to go through dozens of unrelated log files.
3) You may want to c