Nikon D850 Connection

[Rosscobosshog]

Hi,

I recently purchased the Premium Backyard Nikon software. I have a NIkon D750 and D850 DSLR Camera. I can easily connect to D750 but the software will not connect to the D850. I have both cameras set in manual mode when I try to connect but the D850 cannot connect. I am using the appropriate drivers for both cameras from the menus. Both cameras are connecting to the computer I am using which indicates the link is OK.

Any thoughts or tips would be most welcome.

Cheers Ross

[admin]

Please post in the BackyardNIKON forum in the future, this is the General forum.  I will move your post.

Are you selecting the D850 instead of the D750 when you are connecting your camera in BYN?

[Rosscobosshog]

Thanks for the reply. To avoid any questions about setup, the software has created a second icon on my desktop so I have assigned a camera for each icon. When I try to connect each camera, I am careful to select the appropriate driver for camera I am selecting.

I am using the appropriate usb cable and connecting directly from camera to pc.

The cameras are talking to the pc as it asks me a range of actions each time ie transfer images etc.

Cheers Ross

[admin]

Is Windows Device Manager seeing the camera as an imaging device or storage device?

[Rosscobosshog]

The computer is recognising the camera under Portable Devices. It is not recognised in cameras.

[admin]

What version on BYN? Full number please.

[Rosscobosshog]

The version I am using is V2.0.11

Cheers

[admin]

Is wifi enabled on the D850? If yes turn it off.

[Rosscobosshog]

Hi,

On my D850 setup menu:

- Connect to Smart Device - Off

- Bluetooth - Off

- Wifi - Off

- Send to Smart Device - Off

Cheers

[astroman133]

When the PC recognizes that the camera is connected, you have said that it provides a list of actions. What are you choosing? Is "Take No Action" one of the choices? If so, please try this option. My thinking is that if you are selecting a "file transfer" option, this is recognizing the camera as a storage device rather than an imaging device and that this is preventing BYN from connecting.

[Rosscobosshog]

Thanks Astroman,

‘This occurred to me as well and I have been choosing the ‘Take no action’ option. I have also removed any sd memory cards from the camera.

Cheers

Ross

[admin]

Send me the log file.

 

[Rosscobosshog]

Hi,

Please find attached the first log file after the software was activated. This was the first failed connection.

Cheers

logfile-[20200712-12h52m06s418]-[29320]-2020-07-12.txt

[astroman133]

Do you have wireless communication with the PC disabled? The SDK does not support it, so you must use USB cabling.

[Rosscobosshog]

Astroman 133,

I have disconnected all wireless plus bluetooth, taken out the sd card and only have a direct usb cable from camera to PC. The puzzler is that my D750 works perfectly. I am wondering if there is a setting on my D850 that is restricting the connection. The D850 is talking to the PC without issue.

cheers

Ross