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davidjbillo

Upgrade from 3.0.2 Premium to ???

Question

I'm a long time user of 3.0.2. I bought a new laptop in December and in the process of installing everything on it. I downloaded and installed 3.1.17 but my old licence key does not seem compatible. What my best option? Is there an upgrade I can purchase, or what's the latest version I can install that will accept my old licence key?

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Well, maybe you are right, sorry. The first time, when I clicked on "apply coupon", nothing seemed to happen. I just went through it again, and this time, it refreshed and the price went to zero. So I bailed out of that, and I'm just using the key from the first time, for which I ended up paying.

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Well, you've put me in hard place.  Let me explain.

You activated your purchase key... then you claimed your coupon... this resulted in having 2 keys issued under your account and I have a no refund policy once keys are issued.  I would have been able to refund if you had not claimed the coupon because I would have applied it to your new purchase before a second key was issued... but as it stands 2 keys were issued :(

 

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