Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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GerryDi
I am using Backyard EOS 3.1 Trial edition [OTL-BYE-T] and a Canon 70D camera. I have been getting familiar with using the software inside with my camera attached. I decided to take it outside and connect my telescope and camera to see how things work. Well I got a pop up message that "internet connection" is required with trial version and the program would not start. My questions is: "Is this just a condition that happens because I am using the trial version and this condition will not occur with the paid version"? There is no way for me to have internet access while outside, so I won't be able to try out the software and decide how well it works when I have both the camera and telescope attached. I don't want to purchase the software if I will need internet access for it to function. Any help/information would be greatly appreciated.
Thank you, Gerry Di
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astroman133
Yes, an internet connection is only required by the Trial version. I believe that the Trial license is validated when you start BYE so you may be able to start BYE in the house while the Internet is a
admin
Correct, start the app in the house before going outside. To be on the safe side you can start a second instance and leave it minimized. This can be useful if for some odd reason you need to restart
GerryDi
Thank you Admin. I'm new to this software and it's great to know that I can post questions here and get such outstanding results with quick replays. Thank all.
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