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Upgrade Issue Still There


orionphile

Question

I tried to purchase newest version of BYE already having a current valid version of 3.0.  Followed Guylon's instructions on his reply to my prior recent posting.  I was running a 30 day trial version at the time I "purchased" this new version.  In downloading the new version, nothing showed up which would permit me to input my valid upgrade license, rather the program opened my trial version.  Looking on my desktop and in my C drive program folders, no new version was uploaded.  Do I first have to delete my trial version in order to download and launch a non-trial licensed version.   Thanks

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Please don't start a new thread for the same issue... it is best to simply reply to your old thread for continuity.

Did you read the answer I provided in your original thread? 

 If you have 3.1 trial installed there is NO NEED to download and install anything.  Just click the padlock in the BYE upper right corner and enter your purchase key.

 

 

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First, you did not purchase a new version. You purchased a license. I explained this in my reply to your original post.

If your copy has a valid Trial license then the program will start and work just fine. To install a purchased license, start BYE and click on the padlock icon at the right end of the title bar. This will launch the validation dialog. Click on Edit License and paste your new purchased license key into the dialog. This should be the same way that you installed the Trial license. You are overcomplicating the process.

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