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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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Nikon D7200


sethmcg@tupperlakecsd.net
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52 minutes ago, astroman133 said:

Lots of people use the software on Windows 10.

Do you get an error? Does Windows see the camera (in the Device Manager)? It could be that you are missing a C++ Runtime library that is used by the Nikon SDK from the Windows 10 computer.

To the OP... can you confirm this.  astroman gave some good tips here before we proceed with any other diagnostic.  Please confirm Windows sees the camera before anything else.

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