Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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MarkoArsenic
I am currently using a trial version of this software, attempting to connect to my laptop running a 64bit Windows 10. When trying to connect to Backyard EOS I get an error message saying camera not found. I went looking in the device manager and have found an error.
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Any clue as to what is up with this.
Thank you for your help.
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