Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
- 0
Question
dbrodersen
Hello,
I’m looking into purchasing your software. I’m using a MacBook Pro (Retina, 15-inch, Mid 2015) with 2.8 GHz Intel Core i7 / 16 GB 1600 MHz DDR3 ram.
I’m using Parallels 13 and have installed windows 10. My camera is a Nikon 7100. I’ve set it to manual (M) and the viewfinder presents “PC” suggesting that the camera is communicating with my computer.
BackyardNikon connects to my camera and I am able to obtain a live view to frame and focus. When I try to capture, the shutter speed doesn’t change to reflect my settings in the software. Bulb doesn’t work at all. When I do use Bulb, I get about a 30 mSec abort message.
On a couple of occasions, the software seemed to lock up ~ however, the spinner in the upper righthand corner continued to function. After a while I closed the application and restarted it.
I’ve included all my log files in an enclosed zip file.
I also tried contacting the sales folks using the web form and uploading the zip file. Thanks for any assistance you can offer.
Best Regards,
Dave
Logs.zip
Link to comment
Share on other sites
6 answers to this question
Recommended Posts
Archived
This topic is now archived and is closed to further replies.