Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Running the latest version of BYEOS with my 550D. All connects well, but on download BYEOS freezes, resulting in the closure of the program. I know the log files are useful, so I'll post up the log files from the hours of messing around today. Tried changing cables, disabled all the settings that allow the computer to turn off USB ports, com ports and devices in both the device manager and advanced power save settings. The disk sleep settings have been changed along with the Norton AV settings. I'm at a loss, and given that it's clear and is the first time in like months, I'd like to get out there.
I hope these log files are of some use and i hope we can find a resolution to the problem.
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