BEOS sets RAW (only) to RAW + JPEG (L)

[Andrew Cool]

BEOS v3.18 (and 3.17) are resetting the camera quality options that I have specifically set in the camera menu.

 

On my Canon 6D, I do this :-

 

1. With camera physically disconnected, I set RAW only in the menu. i.e. NO JPEG.

2. Turn camera off/on, and the RAW only setting has stuck.

3. Connect usb cable from PC to camera, turn on camera, connect to BEOS v3.18

4. After a short time, BEOS shows RAW + L (with the 1/4 round symbol in front of the L)

 

I've repeated this several times. Same effect in v3.17 and the new tonight upgrade to v3.18

 

BEOS should_not_ be playing with settings that the user has made in the camera menu... ;-(

 

 

Regards,

 

Andrew

[tlveik]

I'm having this problem too.  Saving the setting to RAW only in BYEOS does not stick.  I never never use RAW+JPG.  But BYEOS keeps going back to RAW+JPG.

BYEOS 3.1.12

Windows 10

Canon T6s

Tom

[astroman133]

Tom,

Where is the setting being changed back from RAW to RAW+JPG? In the Camera Information Center on the main screen? in the Quality dropdown of the Image Capture area on the Settings screen?

What is the Image Quality setting in the camera's menu?

From my testing, when BYE initially connects with the camera, the Image Capture Quality Setting is always used. BYE apparently changes whatever is set in the camera at connection time.

More info from you about the steps to re-create what you are seeing will help.

[tlveik]

Just ran the sequence again:

1 Verify that camera is set to RAW only
2 Run BYE, connect, camera information center says RAW+L
3 Click settings and quality setting says RAW+jpg
4 Change setting to RAW only
5 Click save
6 If I shoot now it does RAW only
7 Close BYE
8 Check camera, it is set to RAW only
9 Run BYE, connect, camera information center says RAW+L
10 Click settings and quality setting says RAW+jpg

Tom

[tlveik]

Actually, BYE doesn't seem to be saving any of those settings.

Tom

[astroman133]

This could be a Windows 10 security/permissions issue that is preventing BYE from saving changes to the stored settings. Guylain will have to help because I don't know where these settings are saved.

[admin]

If none of the settings are saved a Windows updated messed up your security profile.

Install in a different folder and you should be fine.

Regards,

[astroman133]

Andrew,

 

BYE must change the settings in the camera in order for the settings that are selected in BYE to be used when images are taken.

 

The most likely reason that the image quality is being changed in the camera when you Connect BYE is that you have selected RAW+JPG as your preferred Quality on the BYE Settings screen.  If you change the Quality to RAW on the Settings screen and click Save the setting in the camera will be immediately changed to RAW. This value will then be the startup value the next time you start up BYE, and it will be set in the camera when you Connect.  This is how BYE has always worked.

[admin]

Rick has the perfect answer, go to BYE's setting screen and change it to RAW only, the default is RAW+LJPG