Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I purchased BackyardEOS today, downloaded it and when I key in the license key and my user name I receive an error message indicating that there are no recognizable digits. I double checked the license key as well as my user name and the both match. I am running windows 10, but wouldn't think that a problem would be related to windows at this early stage. Can anyone help?
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