Intermittent Camera Disconnect

[tea4two]

I'm running BYEOS 3.1.3 on Win XP with a Canon T3i.  The camera connects just fine at startup, so I initiate my imaging session.  Before the imaging session completes, the Canon battery runs down, necessitating a switch out of the batteries.  After I insert a charged up battery, BYEOS won't reconnect to the camera and I have to reboot the laptop, not a cool scenario.  I've tried all sorts of combinations of trying to reconnect; but the only option that works is to cold reboot the laptop.  This is extremely frustrating in the middle of an imaging session.  

Any suggestions on handling this irritating problem is appreciated.

 

[dcabernel]

Maybe not the issue here, but all my disconnect problems were because of cheap USB cables. Bought a high quality shielded one and the problems went away.

[admin]

All camera disconnects are due to a poor usb cable / connection.  Please make sure your cable is properly seated.

 

Also, if you are using a hub try without one.

[admin]

Actually... try connecting to EOS Utility once your battery runs down and you insert a new one.  I'm curious to see what will happen.

[astroman133]

What sorts of combinations have you tried to get re-connected?

 

Have you tried shutting down BYE, disconnecting the camera from the PC, replace the battery, turn the camera on, let Windows recognize the camera, then start BYE and connect.

 

I would also suggest using an A/C adaptor.  In addition to avoiding the dead battery, your camera will run cooler!

[pateism]

I've not suffered from loss of connection generally, but I have found that if the cable is disconnected then I have to power the camera (70D) off and n before I can connect from BYE.