BYE Images not Saving to PC (Canon EOS 450D)

[D1210838]

When taking photos with Backyard EOS (BYE) with my Canon Rebel EOS 450D EF, it won't save or download images to any folder I allocate on my PC. I can see the images on the screen once the program processes it on BYE from the camera.

I am taking the images under Frame and Focus, can it save under this mode or only under Planetary? 

[admin]

 

Send me the log file. If the images are displayed on screen, they have been downloaded; otherwise they wouldn't be displayed. The log files should help to shed some light on the cause.

 

 

 

 

 

[astroman133]

In Frame & Focus the LiveView frames are only displayed on the screen. Since this function is designed to assist with centering the camera on your desired field-of-view and adjusting focus these images are not saved to your hard drive. If you click the Snap Image button, a single JPG image is saved in your designated Download folder.

Planetary imaging collects the individual LiveView JPG images and when a sequence is finished assembles them into an AVI file and may delete the JPG files, depending on your choice in the Save To dropdown list.

Save To options:

AVI - only an AVI file remains after a Planetary imaging sequence is complete
JPG - only the individual JPG files remain after a Planetary imaging sequence is complete
AVI+JPG - both the individual JPG images and the AVI created from the JPG images are saved after a sequence is complete.

 

I hope this helps.

 

[admin]

I think the OP is saying live view and planetary are working fine, but that images taken from the capture screen are displayed but not downloaded.

[astroman133]

The OP said: "I am taking the images under Frame and Focus, can it save under this mode or only under Planetary? "

I took this to mean that he was asking if F&F LiveView could be saved to disk, or if he had to use Planetary mode to save them.

[D1210838]

Hi Admin

I have emailed my logs to you by your support email page. I have also attached below.

Thank you

Geoff :)

logfile-[20230330-18h54m15s378]-backgroundworker-[6040]-2023-03-30.txt logfile-[20230330-20h59m25s394]-[2164]-2023-03-30.txt logfile-[20230330-20h59m28s529]-backgroundworker-[9652]-2023-03-30.txt

[admin]

There is nothing in these log files, not even an attempt to connect the camera.

Please send a log file where you actually attempted to take pictures where they are displayed on screen and when you say they are not downloaded. I do not the background worker log file, just the regular ones.