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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Backyard Nikon KEY


Ram11
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First, do not post your key in any public place, including this forum.

Did you get the key from the My Purchases -> Orders menu on this web site after logging in with the same account that you used to purchase the key?

Did you perhaps try to use an expired Trial license key?

You should use Copy/Paste to transfer the key from the Orders list rather than attempting to read and type the key in. Some letters and numbers look nearly the same.

Please provide more details about the steps that you execute that lead up to the key not being validated.

Thanks,

Rick

 

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