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Refund?


mike6560
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I bought a new laptop and downloaded EOS.  I paid for a pro license but I think I already have a license for my old laptop.  If I am not going to use EOS on the old laptop can I use my old license?  And get a refund on the 2nd license I bought.

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I am not an admin, just another user, but if you were issued a second license, then you will probably not be able to get a refund. How can you return the product (the license key)? Since it was attached to your account and you have it, electronically, then returning it is not possible.

You can see what licenses you have by looking under My Purchases -> Orders at the top of this page. If you only see a single license then it is likely that your old license was issued to you under a different username.

Yes, you can install the license on multiple computers, as long as you only use it on one computer at a time. This is documented in the End User License Agreement which is part of the User Guide.

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