Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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jeffnorth86
I purchased the Premium Version on December 20, 2014 off of your old site. I recently had to wipe my laptop and that caused me to have to redownload BYE. Since I hadn't created an account on this site when I downloaded the last time I had to create an account to download the trial version. Now I'm unable to upgrade that version to the Premium version with my existing key. Please advise...
Jeff
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