Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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catherineryanhyde
I'm using BYN 2.1.2, premium. I've posted a couple of times lately about various errors that ended the imaging session with my older D810A. I believed, and still do, that the problem was the data cable port on the camera, due to minor cable snags and age. I emailed in a log (with a link to my forum post), but have not heard back. I recently replaced the older camera with a brand new D850, which I had astro-modified. Over the course of an hour or two of imaging, a "camera shutdown" will disconnect the camera and end the imaging session more than once. I initially thought the camera might be set to put itself to sleep, but that makes no sense in light of the fact that it's on AC power and is actively imaging. Also I can immediately reconnect without going out to do anything with the camera. The log is giving me this error, which I don't understand: "Object reference not set to an instance of an object." Can anyone help me make sense of this?
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