sensor temperature

[kwskyh]

I couldn't read sensor temperature. Of course, I removed the check 'skip reading EXIF data' and saved images in my pc. I'm now using BYE3.1.2, EOS kissX4(550D) and kiss X2(450D).  Is this problem caused by my camera?

[admin]

Thank you for the log file, this is the error.

 

---

2015-02-28 22:31:53,349 [ExifRead(Normal)] INFO  - ExifRead START!2015-02-28 22:31:53,349 [ExifRead(Normal)] INFO  - C:\Users\�m��\Pictures\BackyardTEMP\Download\IMG_0001.CR22015-02-28 22:31:53,349 [ExifRead(Normal)] INFO  - ExifRead C:\Users\�m��\Pictures\BackyardTEMP\Download\IMG_0001.CR22015-02-28 22:31:55,900 [12] ERROR - File not found: C:/Users/洋平/Pictures/BackyardTEMP/Download/IMG_0001.CR22015-02-28 22:31:55,947 [ExifRead(Normal)] INFO  - ExifRead total execution time 2.598 seconds.

---

 

I have a feeling ExifTool is unable to find the file due to the characters in your the BackyardTEMP download folder.

 

Try this:

1) In Windows create a folder called "C:\BYE"

2) In Windows create a folder called "C:\BYE\BackyardEOS"

3) In Windows create a folder called "C:\BYE\BackyardTEMP"

4) Start BackyardEOS and go to Settings

5) Change the download folder to ""C:\BYE\BackyardEOS"

6) Change the BackyardTEMP folder to "C:\BYE\BackyardTEMP".

 

Let me know if this works.

 

Regards,

[admin]

It not the camera.

 

Are you sure the images were taken with the "skip exif read" flag unchecked?

 

Regards,

[kwskyh]

Thank you for the rapid reply.

 

I confirm ''skip exif read data'' flag unchecked. But still it doesn't work.

 

Regards

[s3igell]

You might also review whether you made any changes to the default location for the BackyardTEMP Directory (C:\Users\username\Pictures\BackyardTEMP) - BYE needs Full Permissions to this Directory.

[admin]

Are you taking LIGHT frames?

 

Send me the background-worker log files.  Log files are in "My Pictures\BackyardTEMP\logs".

 

Send it to support@otelescope.com.

 

Regards,

[kwskyh]

Thank you for the detailed guide and kind support.

Now I can get sensor temperature.

Thank you once again.

 

Best regards.

[admin]

Thank you for the detailed guide and kind support.

Now I can get sensor temperature.

Thank you once again.

 

Best regards.

 

I'm glad I could help.

 

Clear skies,

[s3igell]

So, it appears that BYE/BYN might have Issues with non-ANSI Characters in Directory Names ??

[admin]

So, it appears that BYE/BYN might have Issues with non-ANSI Characters in Directory Names ??

 

Looks more like ExifTool has issues.  BYE is a .net application an uses unicode; it has no issue with non-ANSI characters.