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Re-Insall Problems With License


admiralcox

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Craig,

 

I would guess that your re-imaged laptop has a newer version of BYE than you had before.  Go to the otelescope.com website, click on Upgrade and follow the instructions to use your old license key to get a new license key.

Yep... that kinda worked... I have premium... it said finished, but there must be problems with the down load site... also, am I going to be sent a new license?

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Oh, don't forget to enter your 3.1 Premium key in BYE.  Is see you have activated a 3.1 trial but not your upgraded 3.1 Premium.

 

Start BYE and click on the ' i ' icon in the upper right corner of BYE and enter your Premium key there... otherwise you will continue to run on the trial key and it will expire in 30 days :)

 

Regards,

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I get it... there is a second license.... thanx!

 

Yes, one trial key was issued when you requested a 30-day trial (that key expires after 30 days) and one purchase key that was issued when your upgraded/purchased BYE (that key does not expire).

 

An issued key is NOT in use until your actually start BYE and tell it to use a specific key :)

 

Regards,

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