Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Ok.... I had to re-Image my laptop... now I'm trying to re-install BackYard.... The new app is asking for a license with 6 groups of numbers.... I was only sent 5 groups of numbers... what do I do now?
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