Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
This is the most complicated upgrade of any software that I have ever purchased in my life.
I wanted to go from 3.0.03 to 3.1.2
What a tormented route to get there with passwords changing, site moving, having to 'purchase' again and submit a discount code etc
Got there eventually on my main PC but dare not try again to put it on my laptop that I actually use to capture images.
I am now not sure what my password is, what my user name is or any of the other codes that I need to copy and paste.
Best leave it alone, if it isn't bust don't fix it....................
Having said that BYE has revolutionised the way I capture images, but what a pain in the bum to install next version.
I think that I will just stick with my old version on my laptop, it is working.
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