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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Problem with program


plh46
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PLEASE, what program are you talking about??? If BYE then post the the BYE forum otherwise post to the BYN forum.

Both BYE and BYN include BackyardRed that does provide a semi-transparent red overlay to your screen. Are you sure that you are starting the camera control application?

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Please don't use bold, that is considered shouting.

As mentioned above, BackyardRED is installed with BackyardEOS.

To start BackyardEOS, you need to click the BackyardEOS icon, not the BackyardRED icon!

edit: the manual is available as .CHM and PDF in the installation folder.  You can also click the ? icon in the upper-right corner of the application.  If all else fails, you can download the manual from the download section here on the website.

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