Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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NilsL
Hi,
I have just installed Backyard EOS on my new laptop. When starting up the software I get an error message "Ungültige Klasse" in German, which translates to "invalid class".
I have a premium license that worked fine before on another machine. Can you tell me what the reason might be?
Regards,
Nils
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astroman133
Do you have the required version of the .NET Framework installed on the new laptop. I believe that it is 4.5. Have you tried re-installing BYE? Be sure to use the latest version (3.2.2) and in th
admin
I see some activity on the server in trying to activate your key, and the server is processing it properly. For this reason, I suspect it could be an installation issue. Can you please re-instal
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