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Cannot purchase or load software


jnelson1078

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Your bank is refusing payment, and they return the error code "do_not_honor".

The error is at your end.  I see you have tried 10 times back to back and 10 times your bank returned the do_not_honor error, you need to call them to sort this out.

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If you go to the O'Telescope store and purchase a $0 30-day Trial license, you will not be asked to provide a credit card.

The Trial license code is good for 30 days and activates all the features of the Premium license. The only down side is that when you start the program with a Trial license it needs an Internet connection to validate that the license is valid and has not expired. This is not the case with the Premium license.

Also, you should visit the Supported Cameras page for BackyardEOS (Canon camera) or BackyardNikon (Nikon cameras) to verify that your camera is supported. If it is not in the list, there is a post near the top of both forums that describes why your camera may not be supported.

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