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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Identifiant


Gerard-Astro
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Use Copy and Paste to transfer your license key from the My Purchases | Orders dialog (Click My Purchases at the top of this page). When you drag the mouse across the license key you should avoid selecting whitespace before and after the key. The Identifier field in the License Validation dialog is your username. Be sure to use the correct mix of upper and lower case letters for the Identifier.

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9 minutes ago, Gerard-Astro said:

Bonjour,

Je viens d'acheter la version prémium...

J'ai mon numéro de séries  et lorsque je veux entrer mon identifiant : Il me donne une erreur.

Pourriez-vous m'aider svp

Gerard-Astro

Quelle est l'erreur?

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Bonjour,

Je me retrouve toujours sur la version Trial.... 

Bizarre comme pas possible.

J'ai supprimé le tout et réinstallé le tout et il me revient avec la même version soit la Trial.... alors que j'ai acheté la version Prémium.

Comment faire pour régler le dossier svp.

Merci pour votre aide !

Au plaisir

Gérard-Astro

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