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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ktaylor807
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Older licences were provided to you to maintain. It was your responsibility to safeguard them. This license was the multi-line license. If you lost it you would need to purchase a new license. That changed a few years ago.

Now your license key is maintained by O'Telescope and is available to you once you log onto this web site with the user ID that you used when you purchased or upgraded your license to the new license format. Just scroll to the top of this page and click on the My Purchases tab to see your license key(s).

If you have the older multi-line license you can use the link to "Upgrade instructions" at the bottom of this page to use your old license to get a new license, at no cost.

In any case, never, ever post your license key (either the old key or the new key) to this public forum.

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