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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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alcol
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Hi I uploaded the trial version yesterday and decided to purchase the Premium version today,. The transaction has all gone through but when I go to the order and select the download, it always re downloads the Trial version. Help required please  regards Alec

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For Trial, Classic, and Premium licenses, the software is the same. So when you get a new license there is no need to download a new copy of BYE. Just go to My Purchases in your profile on this web site to see your purchased Premium license key. Copy it to the Clipboard and paste it into the License Validation dialog in place of the Trial license.

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Edition (Trial/Classic/Primum) has nothing to do with download. This is a single download for all edition.  Your key will enable/disable the functions you are entitled to.

Start BYE and click the padlock icon in the upper right corner and enter your new purchase key there.

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