Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
PLEASE READ ==> If you get a StructureMap or EdsInitializeSDK() error please RE-INSTALL before posting in the forum <==
  • 0
doclic48@gmail.com

Missing software Backyard EOS

Question

As you can see below, I purchased BackyardEOS Premium Edition, on June 07, 2014. Due to illness I have not had the opportunity to use it. I have made several computer changes recently, and now cannot locate the program. In the interm I have downloaded the Trail version. Is there anyway you can assistance me with downloading the Premium Edition again?
Thanks for your consideration!
Donald
 
From: BackyardEOS
Sent: Saturday, June 07, 2014 12:18 PM
Subject: BackyardEOS Premium Edition Purchase
 
Donald Cooper,
 
Thank you for purchasing BackyardEOS Premium Edition
 
**** Download ****
Make sure you download the latest version.
 
 
**** License Key ****
If you currently have BYE Classic or Trial Edition click on the " i " icon in the upper right corner in BYE and enter your Premium key there.
 
IF YOU LOSE YOUR KEY YOU MAY BE ELIGIBLE TO PURCHASE A REPLACEMENT KEY FOR A NOMINAL FEE OF $15.  Please read our policy on lost software keys here.
 
<<< LICENCE KEY REMOVED >>>

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0
2 hours ago, doclic48@gmail.com said:
As you can see below, I purchased BackyardEOS Premium Edition, on June 07, 2014. Due to illness I have not had the opportunity to use it. I have made several computer changes recently, and now cannot locate the program. In the interm I have downloaded the Trail version. Is there anyway you can assistance me with downloading the Premium Edition again?
Thanks for your consideration!
Donald
 
From: BackyardEOS
Sent: Saturday, June 07, 2014 12:18 PM
Subject: BackyardEOS Premium Edition Purchase
 
Donald Cooper,
 
Thank you for purchasing BackyardEOS Premium Edition
 
**** Download ****
Make sure you download the latest version.
 
 
**** License Key ****
If you currently have BYE Classic or Trial Edition click on the " i " icon in the upper right corner in BYE and enter your Premium key there.
 
IF YOU LOSE YOUR KEY YOU MAY BE ELIGIBLE TO PURCHASE A REPLACEMENT KEY FOR A NOMINAL FEE OF $15.  Please read our policy on lost software keys here.
 
<<<LICENCE KEY REMOVED>>>
 

REALLY... you posted your private software key on a public forum!!!!

I have a zero tolerance policy for this.

That key is no longer eligible for free upgrade, it's been deactivated.

 

 

Share this post


Link to post
Share on other sites
  • 0

Sorry about that. My BAD!

Thanks for your reply. What's the bottom line here. Can you help me or do I need to start back at square one and buy the premium edition all over again?

Your dealing with an old guy here, so please be patient. Just looking for a little guidance.
Thanks!

Donald

Share this post


Link to post
Share on other sites
  • 0

That key has been deactivated and is no longer valid for free upgrade; otherwise others could use it to get a free upgrade since it's been shared on a public forum.

If you want to use the latest BYE you'll need to purchase again :(

Regards,

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use