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NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Missing software Backyard EOS


doclic48@gmail.com
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As you can see below, I purchased BackyardEOS Premium Edition, on June 07, 2014. Due to illness I have not had the opportunity to use it. I have made several computer changes recently, and now cannot locate the program. In the interm I have downloaded the Trail version. Is there anyway you can assistance me with downloading the Premium Edition again?
Thanks for your consideration!
Donald
 
From: BackyardEOS
Sent: Saturday, June 07, 2014 12:18 PM
Subject: BackyardEOS Premium Edition Purchase
 
Donald Cooper,
 
Thank you for purchasing BackyardEOS Premium Edition
 
**** Download ****
Make sure you download the latest version.
 
 
**** License Key ****
If you currently have BYE Classic or Trial Edition click on the " i " icon in the upper right corner in BYE and enter your Premium key there.
 
IF YOU LOSE YOUR KEY YOU MAY BE ELIGIBLE TO PURCHASE A REPLACEMENT KEY FOR A NOMINAL FEE OF $15.  Please read our policy on lost software keys here.
 
<<< LICENCE KEY REMOVED >>>
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2 hours ago, doclic48@gmail.com said:
As you can see below, I purchased BackyardEOS Premium Edition, on June 07, 2014. Due to illness I have not had the opportunity to use it. I have made several computer changes recently, and now cannot locate the program. In the interm I have downloaded the Trail version. Is there anyway you can assistance me with downloading the Premium Edition again?
Thanks for your consideration!
Donald
 
From: BackyardEOS
Sent: Saturday, June 07, 2014 12:18 PM
Subject: BackyardEOS Premium Edition Purchase
 
Donald Cooper,
 
Thank you for purchasing BackyardEOS Premium Edition
 
**** Download ****
Make sure you download the latest version.
 
 
**** License Key ****
If you currently have BYE Classic or Trial Edition click on the " i " icon in the upper right corner in BYE and enter your Premium key there.
 
IF YOU LOSE YOUR KEY YOU MAY BE ELIGIBLE TO PURCHASE A REPLACEMENT KEY FOR A NOMINAL FEE OF $15.  Please read our policy on lost software keys here.
 
<<<LICENCE KEY REMOVED>>>
 

REALLY... you posted your private software key on a public forum!!!!

I have a zero tolerance policy for this.

That key is no longer eligible for free upgrade, it's been deactivated.

 

 

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That key has been deactivated and is no longer valid for free upgrade; otherwise others could use it to get a free upgrade since it's been shared on a public forum.

If you want to use the latest BYE you'll need to purchase again :(

Regards,

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