License key problem

[lhammargren]

My local user account (Windows 10) has acquired some corruption making it difficult to use.  Set up another local account but BYE won't accept the license key.  Validation fails with:  unexpected character encountered while parsing value:  <. path ", line 0, position 0.  Have uninstalled and re-installed as Administrator.  Same result.  Uninstalled and re-installed in the new user account.  Same result.  Entered the lic key again and again. Same result.  Help, please.

[astroman133]

Please don't create multiple posts for the same problem.

[admin]

I am locking this thread. Please continue the conversation on the original thread you started... in which we have already replied asking you more info.

Please use your original to reply.