BYE - Trial Software not working

[tech.mechanic]

Hi There 

I just downloaded the latest trial version of BYE 3.1 and installed it on Windows 7 Home Premium. It through an assertion error when I started it. It recognized my camera (Canon EOS 650D) when I attached it and selected a driver. At this stage all that was available was the Camera and Preview buttons and nothing else . I couldn't seem to get any further. I have attached a couple of screenshots (via google drive). Your help would be greatly appreciated.

https://drive.google.com/open?id=0B96E7ejYiXljNm5xMHFuTnJxRGVuaUwyc193S3UwSmV3QWo4

https://drive.google.com/open?id=0B96E7ejYiXljRkRuZk5Uc21BWFNtUFpMN2VIRktiUWNTSElj

Cheers

Cameron

[astroman133]

According to the provided screenshot you chose the Canon210 drivers (SDK). That is for the very old cameras. You should choose Canon drivers instead.

[admin]

4 minutes ago, tech.mechanic said:

Hi There 

I just downloaded the latest trial version of BYE 3.1 and installed it on Windows 7 Home Premium. It through an assertion error when I started it. It recognized my camera (Canon EOS 650D) when I attached it and selected a driver. At this stage all that was available was the Camera and Preview buttons and nothing else . I couldn't seem to get any further. I have attached a couple of screenshots (via google drive). Your help would be greatly appreciated.

https://drive.google.com/open?id=0B96E7ejYiXljNm5xMHFuTnJxRGVuaUwyc193S3UwSmV3QWo4

https://drive.google.com/open?id=0B96E7ejYiXljRkRuZk5Uc21BWFNtUFpMN2VIRktiUWNTSElj

Cheers

Cameron

Looks like your PC is missing some microsoft c++ redistribution files (or they have been corrupted).  This is not a BYE error per say because it is not a c++ application.... but the Canon SDK is c++ and this is where it fails.

Here is a link with most of the Microsoft c++ redistribution files.  Install them all.  It should fix your issue.

https://1drv.ms/u/s!AlkpoKUiQwwzlNA_M9dcIWGzNBjTpA?e=t3PJIb

Regards, 

 

[tech.mechanic]

Hi Guylain 

I installed the 2017 C++ redistributable. No assersion error, but still no joy. Just the Camera and Preview buttons (as in the second image in my last post). Do I need to download and install a canon driver?

Cheers

Cameron

[tech.mechanic]

23 minutes ago, astroman133 said:

According to the provided screenshot you chose the Canon210 drivers (SDK). That is for the very old cameras. You should choose Canon drivers instead.

Hi Astroman133

I just noticed that too. I changed to the correct driver, and things are working now. Thanks so much. 🙂

Cheers

Cameron