Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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markcasazza
During a session a few days back my computer started to act up. After rebooting BYEOS would not start with the following error:
OOPS! This is embarrassing. An unhandeled error has occurred.
Root element is missing. (C:\Program Files (x86)\BackyardEOSv3\BinaryRivers.BackyardEOS.Start.Camera1.exe.user.config)
I suspected a hard drive problem and ran CHKDSK on teh C: drive. The result was:
I have since removed BYEOS, deleted the application folder C:\Program Files (x86)\BackyardEOSv3\ and re-installed the program. I continue to get this error.
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