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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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BackyardNikon is not open.


NazimMustul
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Hello... I just bought the BackyardNikon. I installed the program on my Windows 10 computer. I opened the program from the icon on the table. Than the program asked me for my license key and username. Although I entered my information right every time, the same screen came back. And it asked for my license key and username again. I can't open the program.

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Hi, do you get an error message?

Please make 100% sure you are entering you key correclty.  Most issues reported with license keys are due to typing errors.  The best way is to cut&paste the key form the website.

Which version of BackyardNIKON did you download and installed?

Keep us posted.

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I do see on the activation server that your key is being validated properly, so it does look like you are entering it correctly.

Please reboot your pc and try again.

Keep us posted please after the reboot.

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Please stop copy/paste your replies here on the forum, type them in instead.  Otherwise you cut&paste the html formating and your replies are hard to read, I have to manually edit your posts here on the forum.

Okay, I think this issue is due to the fact that your Windows security is preventing writing to the registry.

Try running with administrator privileges and see if this works.  

It could also be your anti-virus that is preventing writing to the registry.  

Keeps us posted.

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3 hours ago, admin said:

Download BackyardNIKON 2.0.9 and see if it works with this version.

Keep me posted.

 

I'm glad you got it to work.

The fact that is does work with 2.0.9 confirms that the issue is 100% registry related because I started to save the settings in the registry in version 2.0.10.  

Regards,

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