Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Alboroque
I launch BYE, I connect my EOS200D to the laptop through USB, I turn it on and, when clicking on Connect buttom I get an error message indicating that the camara cannot be connected.
The following is the log hystory:
18:50:22 Licensed to Alboroque

18:51:44 Attempting to connect camera...
18:51:44 Canon drivers 'Canon\' initialized.
18:51:44 Camera Not Found! Make sure it's connected to the PC and turned ON
18:59:51 Attempting to connect camera...
18:59:51 Canon drivers 'Canon\' initialized.
18:59:51 DEVICEINFO DESCRIPTION IS Canon EOS 200D
18:59:51 DEVICEINFO NUMBER IS 2971957804.
18:59:51 YOUR *REAL* MODEL NUMBER IS 2147484695(80000417)
18:59:51 YOUR camera is not currently supported by the Canon SDK available at the time of this software release.
18:59:51 Camera Not Found! Make sure it's connected to the PC and turned ON
Is my camera actually supported by BYE?
Thanks,
Fernando
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