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Can't get my Backyard EOS from crashed computer to work on new computer


paulo687
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My computer I bought the license for Backyard EOS won't work on this computer. The computer I bought it for crashed and I can't get the info to open it on this computer..I know you can only run one computer at a time and thats what I need to do but I can't get it going

Please help

 

Paul Owen

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7 hours ago, admin said:

There is no purchase transaction under account paulo687, only a trial key form 2015.

Here is my info...the was my identifier and this is the license ...I'm hoping this is the one. I have been using backyard EOS for quite a while and It is on my laptop I keep in my observatory..If this info isn't correct can you please check my name as I did buy a liceense from you...

Paul Owen

29 Brookview Dr

Hampton NB  E5N 5E5

Thank you

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I don't know what that info was but is is not a license key... and that is a good thing because I have banned people for life for posting their private software keys in public forums.  I think that was your account activation code/email... it was not a software key.

Now, I have nothing to go on.  I have no purchases under your name in 2015 at all and no purchases under your current email; just a trial.

You have most likely created a second account and purchased under that account.  You need to find what account username/email you used for that account.  Without that I have no means of retrieving a key.

 

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