validation issues

[gandrapu]

I was happily using BYE until yesterday when during a session, the camera battery went out completely and I have changed battery during the session still on going ( I should have closed the BYE programme first, now I realize). When I have restarted the program, it wouldn't start. Gone back to asking for validation. So I went to my website and copied the licence and user ID as asked, with correct details. But in vain. It wouldn't validate with a message .." Object reference not set to an instance of an object"... 

I need desperate help please, ASAP as I have a predicted clear night tonight and I don't want to miss a rare opportunity given current unsuitable weather for many weeks.

Kind regards

Srinivas

 

<<< LICENSE KEY IMAGE DELETED >>>

 

 

 

[admin]

2 hours ago, gandrapu said:

I have bought a new licence and tried to open the program ( freshly downloaded) Unfortunately still the same message : Object...

Delete this file and try again: c:\users\<<username>>\appdata\BackyardEOSv31-license.txt.

The folder appdata is a hidden folder so you may have to set windows to show hidden folders/files.

Keep us posted.

[astroman133]

Oh, man. You made a huge huge huge error in posting your license key on this forum. ASAP you should delete the screenshots and any text containing your key. You could end up being banished from the site with your license key cancelled.

 

[admin]

YOU HAVE BEEN BANNED AND YOUR KEY HAS BEEN DEACTIVATED!!!!

Let this serve as a reminder that a software key is your private data and should never be shared, let alone posted on a public forum!!!

 

[gandrapu]

What a foolish thing to do; now I realise! I was not thinking. Administrators please advise what can I do now. Very sorry, I was not thinking straight.

 

[admin]

That key as been deactivated and will remain deactivated.  Since this is a public forum with RRS feed capabilities who knows how many users have now received that key in their feed.

I have a zero tolerance for this.  If you want to continue using BYE you will need to purchase another key.  I have not yet banned your account, I was waiting for you to reply here.  If you purchase another I will let your account active.

Regards,

[gandrapu]

I accept my mistake and am willing to buy another licence. I am much obliged to your understanding. Thank you

[gandrapu]

please let me know the process, thanks

 

[gandrapu]

I have bought a new licence and tried to open the program ( freshly downloaded) Unfortunately still the same message : Object...

[gandrapu]

Its working. Thank you