Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Miguel
Hi,
I used Backyard EOS for several times now, and on some occasions, after X amount of time the conection with my camera is lost.
The camera used is a Canon T6i, and i use a brand new USB cable (one lead C to mini)
After the conection is lost, a can't seem to get it back , laptop makes a very strange noise when i try to connect, the only thing that help is to shut down BYE and plug the camera in a other USB port.
I'm no IT specialist, so i hope to get a solution here.
Log file from a test i did indoors yesterdy in attachement.
Thank you
logfile-[20181008-20h52m58s430]-[14512]-2018-10-08.txt
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