Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
- 0
Question
Miguel
Hi,
I used Backyard EOS for several times now, and on some occasions, after X amount of time the conection with my camera is lost.
The camera used is a Canon T6i, and i use a brand new USB cable (one lead C to mini)
After the conection is lost, a can't seem to get it back , laptop makes a very strange noise when i try to connect, the only thing that help is to shut down BYE and plug the camera in a other USB port.
I'm no IT specialist, so i hope to get a solution here.
Log file from a test i did indoors yesterdy in attachement.
Thank you
logfile-[20181008-20h52m58s430]-[14512]-2018-10-08.txt
Link to comment
Share on other sites
Top Posters For This Question
4
2
1
Popular Days
Oct 9
7
Top Posters For This Question
Miguel 4 posts
admin 2 posts
astroman133 1 post
Popular Days
Oct 9 2018
7 posts
Popular Posts
astroman133
I would suggest that you make sure that you have disabled the Power Saving feature that shuts down the laptop's USB ports to save power. It should be available via the Control Panel.
6 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.