Error Message on License Validate. HELP!!!

[craigsharrow]

Doing a clean re-install of BYN209. After I enter License Key and Identifier and CLICK Validate, I get “Object reference not set to an instance of an object” and program does not install.  AARRRRRRGGGHHH!!!!

What’s going on? I had it working on my MacAir via Parallels, then something happened and it asked for license again - same thing happened with error message. That’s when I un-installed and reinstalled.

 

 HELP!!!!

[admin]

Is your key 18 lines?  Are you missing a character?

Are you sure you downloaded 2.0.9?

[craigsharrow]

I downloaded 209. Already had it working. My license key is the one that was emailed to me at time of purchase. it consists of 6v groups of 5-digit alphanumerics.

The window that pops up says BackyardNIKON 2.0.9

 

[craigsharrow]

[admin]

Thank you for not posting your actual key in the forum.

Please send me your 2.0.9 key to support@otelescope.com and I'll take a look.

 

[craigsharrow]

Got it working after following Guylain’s advice and deleting the license.txt file and re-entering license number.

 

Thanks!!

[astroman133]

Thanks for letting us know that your issue is solved.